Shipping & Returns

SHIPPING

We will ship the items by Standard International Airmail. It is safe and fast. Usually it takes 10-25 days to main countries without tracking No. It might occasionally be delayed by custom procedure or bad weather. But in most cases, it is safe and prompt.

And from today on, we will use fast shipping service (e.g. DHL,EMS,etc) for all orders that is more than one item. It means that if you buy TWO or more items, we will ship the clothing to you by fast shipping without extra charge. In this case, customers will need to leave your cell phone No. or telephone NO. in the Notes to seller when you place the order for fast shipping service. ( Started from Aug 22nd, 2013)

Fast shipping takes 3-15 days normally. ( to USA, fast shipping takes 3-7 days normally)

We will ship the orders to your PayPal address, pls make sure it is correct. We won't be responsible if the shipping address you typed is wrong. And please leave your cell phone No. or telephone NO. in the Notes to seller when you place the order for fast shipping service.

* Note: Since it is an international purchase, there will be import tax in destination countries sometimes. It is a very normal case.
The buyer will pay the import tax in their countries. 


RETURNS

We accept return for exchange or full refund if customer is not satisfied with our clothing. And there will not be any extra charge for the buyer due to returns or exchange if the problem or error is on our side..

Please contact us when you have problem with the item you bought and we will always provide a solution for you. 

If you order a wrong size, you can exchange the right size free of charge(only the same design).
Before returning, pls contact us for the returning address since we can't refund you or exchange for you if the package is lost or sent to a wrong adress. And in some cases, you may get it altered easily at your place, which can save the shipping cost for you.
For refund case, please keep the clothing new and clean. I will refund you as soon as I get the item in original condition(without wearing,trace of perfume, washed, spoiled). 

If you can not receive the parcel 6 weeks after the shipping day, please contact us and we will resend it to you with registerred airmail to make sure it can be trackable. For the lost order, we can not refund the payment to you since the shipping is not controlled by the seller and we are not responsible for it.

Our clothing are as picture showed on the model, however, it may look different on you. Please think twice if it really fit you when buying to avoid any unhappiness. 
We make every effort to display the colors of each garment as accurately as possible. However, each monitor reproduces colors differently, therefore the color that you see may be slightly different from the actual color. Always refer to the description or just convo us if unsure.
And since it is handmade garment, please allow small difference in measurement(limited to 1-3cm).

Don't hesihate to contact us for any questions, we would be happy to help you.

Enjoy Shopping!